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- Getting Wifi error after BIOS update

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10-29-2023 12:22 PM
After BIOS update i am facing issue related to wifi driver. Every time i start the application like, PUBG the wifi driver went into error state and shutdown. i need to go to driver manager to disable and enable it. Also checked in the event viewer and found below error.
Error1::
ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x12), Please contact your system vendor for technical assistance.
Error 2::
Intel(R) Wireless-AC 9560 160MHz : Has determined that the network adapter is not functioning properly.
Warning:
The network interface "Intel(R) Wireless-AC 9560 160MHz" has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver requested that it be reset. This network interface has reset 1 time(s) since it was last initialized.
If anyone have any solution, then please help.
11-01-2023 04:39 AM
Hi @Sk208,
Welcome to the HP Support Community.
I'd like to help!
I have reviewed your post and I understand there's an issue with the ACPI BIOS error.
Appreciate you trying the steps. Don't worry, I'm here to help!
Let's try these steps -
1) In Windows, search for and open View advanced system settings.
2) In the Advanced tab, under Startup and Recovery, click Settings.
3) Under System Failure, remove the check mark next to automatically restart, and then click OK.
4) Restart the computer to apply the change.
Also, try updating the computer -
Step 1 Windows Updates troubleshooter -
Click on this link to run Windows Updates troubleshooter.
Step 2 Windows Updates -
1) In the search box, type and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 3 HP Support Assistant Updates -
1) In the search box, type and open HP Support Assistant.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
If the issue still persists, test the Hard Drive -
1) Shutdown the computer.
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3) Press F2 once.
4) Go to Component test.
5) From the list, run the Hard Drive (extensive) test.
Hope this helps!
Let me know how that goes.
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Nal_NR-Moderator
I am an HP Employee