• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP EliteBook 840 G2 Notebook PC (ENERGY STAR)
Microsoft Windows 10 (64-bit)

HOW TO CONNECT JIO 4G SIM DIRECT IN MY LAPTOP HP EliteBook 840 G2 Notebook PC (ENERGY STAR) 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@SUMANT-KUMAR 

 

Please remove its battery, the SIM slot is behind the battery.

 

Please note: Your machine MUST have WWAN option (factory installed) before you can use SIM card. Did you buy WWAN option ? If yes, Device Manager should show one of the following devices

 

  • HP lt4112 LTE/HSPA+ 4G Module for use only on HP ZBook 14 G2 Mobile Workstation computer models part # 790198-001
  • HP lt4211 LTE/EV-DO/HSPA+ 4G Module for use on all computer models part # 793116-001
  • HP lt4112 LTE/HSPA+ 4G Mobile Broadband Module for use on all computer models part # 740011-001
  • HP hs3110 HSPA+ Mobile Broadband Module for use only on HP EliteBook 840 G2 Notebook PC and HP EliteBook 740 G2 Notebook PC computer models part # 748599-001

Without WWAN option, the SIM card is useless.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@SUMANT-KUMAR 

 

Please remove its battery, the SIM slot is behind the battery.

 

Please note: Your machine MUST have WWAN option (factory installed) before you can use SIM card. Did you buy WWAN option ? If yes, Device Manager should show one of the following devices

 

  • HP lt4112 LTE/HSPA+ 4G Module for use only on HP ZBook 14 G2 Mobile Workstation computer models part # 790198-001
  • HP lt4211 LTE/EV-DO/HSPA+ 4G Module for use on all computer models part # 793116-001
  • HP lt4112 LTE/HSPA+ 4G Mobile Broadband Module for use on all computer models part # 740011-001
  • HP hs3110 HSPA+ Mobile Broadband Module for use only on HP EliteBook 840 G2 Notebook PC and HP EliteBook 740 G2 Notebook PC computer models part # 748599-001

Without WWAN option, the SIM card is useless.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.