HP - 14" Chromebook Laptop - won't connect to wifi.. just says bad password and password IS correct

[808080]

HP - 14" Chromebook Laptop - won't connect to wifi.. just says bad password and password IS correct

[Nal_NR]

Hi @808080,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I can understand how frustrating it is when you're sure the password is correct, but your Chromebook just won't connect to Wi-Fi. Let's work together to figure out what's going on.

• Have you tried connecting any other devices to the same Wi-Fi network, and are they working fine?
• Is your Chromebook connecting to any other Wi-Fi networks, or is this issue only with your current one?
• Have you recently changed the Wi-Fi password or updated the network settings?

Let's try these steps. 

Forget and Reconnect: Go to the Wi-Fi settings on your Chromebook, click on your Wi-Fi network, and select "Forget." Then, try reconnecting by re-entering the password carefully.

Restart Both Devices: Restart both your Chromebook and your Wi-Fi router to refresh the connection. Sometimes this can resolve temporary issues.

Check for Network Interference: Ensure that there is no strong interference from other devices or networks nearby that could disrupt the connection.

Verify Network Security Settings: Double-check the security type of your Wi-Fi network (like WPA2) and ensure it matches the settings on the Chromebook. Some networks may require specific security protocols.

Update Chromebook Software: Make sure your Chromebook is running the latest software version by going to "Settings" > "About Chrome OS" > "Check for updates." Sometimes, updates resolve connectivity issues.

You may also refer to this document for more information. 

Hope this helps! Keep me posted for further assistance

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