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‎01-12-2023 12:01 AM

HP Recommended
Product: HP Notebook - 15-ac121dx
Operating System: Microsoft Windows 10 (64-bit)

HP in there infinite  wisdom created a Black Friday special out of this laptop by offering a Nice Touchscreen, I3, 8gb ram, 1tb Hard disk, machine for around $400 and left out the bluetooth.  Want to finally upgrade wireless card & recently bought an 

 

WiFi Card AX200 AX200NGW,9260 AC 9260NGW Upgrade Network Card Wi-Fi 6 WiFi Module 2 x 2 MU-MIMO Wireless Card with BT 5.0 Support Windows 10 64bit Gigabit M.2/NGFF

installed it and the laptop would not sense the hardware change, display the card in Device Manager, did not have wireless or bluetooth. 

 

Wondering if this is due to a whitelist issue, a defective card acquired from Amazon or a hardware incompatibility issue.  Anyone have any ideas?

Category:
1 REPLY 1

‎01-12-2023 07:48 AM

HP Recommended

Hi:

From what we have found from others on this forum is the notebook will only accept one model Wi-Fi card that is not listed in the service manual and that is this one...

 

Realtek RTL8821CE 802.11 ac 1x1 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

The card has a maximum throughput of 433 MBPS on the 5.0 GHz Wi-Fi band with an AC router and an excellent signal.

 

You can find this model on eBay, or Ali Express. 

 

I see some Intel 3165 cards listed on the eBay listings, so don't buy those.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

RTL8821CE - Buy RTL8821CE with free shipping on AliExpress

 

On the Ali Express listings, make sure the card has the HP Part # of 915620-001.

 

 

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