HP 240 Bluetooth mouse taking a very long time to connect

[Bryanlad]

My 240 Bluetooth mouse is taking a very long time to connect when I start my laptop.

[Raj_05 · Accepted solution]

Hi @Bryanlad,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It seems like your HP 17 Laptop PC is taking longer than usual to connect to your 240 Bluetooth mouse. Here are a few troubleshooting steps you can try to resolve the issue.

Check Bluetooth Driver:

• Ensure that your Bluetooth drivers are up to date. You can do this by going to Device Manager (press Win + X and select it), expanding the Bluetooth section, and right-clicking your Bluetooth adapter to select Update Driver.

Re-pair the Mouse:

• Remove the mouse from your Bluetooth devices list and reconnect it. Go to Settings > Devices > Bluetooth & other devices, find your mouse in the list, click on it, and select Remove device. Then, pair it again by pressing the connect button on the mouse.

Disable Power Saving on Bluetooth:

• Sometimes, power-saving settings may interfere with the Bluetooth connection. Go to Device Manager, expand Bluetooth, right-click on your Bluetooth adapter, and select Properties. In the Power Management tab, uncheck Allow the computer to turn off this device to save power.

Check for Interference:

• Make sure there are no other Bluetooth or wireless devices interfering with the signal, especially if there are other devices that might be connected to your laptop simultaneously.

Restart Bluetooth Services:

• Press Win + R, type services.msc, and hit Enter. Look for Bluetooth Support Service, right-click on it, and select Restart. Ensure the service is set to Automatic.

Update the BIOS:

• If the issue persists, try updating your laptop's BIOS. Sometimes, an outdated BIOS can cause delays with peripheral connections. You can find the latest BIOS version for your laptop model on the HP support website.

Test the Mouse on Another Device:

• If possible, try the mouse on another device to ensure it's working properly and that the issue is isolated to your laptop.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[Bryanlad]

Many thanks ALDEN4, my bluetooth mouse is now connected.