HP 255 15.6 inch G10 Notebook PC A29T0UA#ABA started disconnecting from the internet

[Edelmillan]

My laptop HP 255 15.6 inch G10 Notebook PC A29T0UA#ABA started disconnecting from the internet. I reinstalled the operating system and I used the factory drivers, and HP installer, and wiped it completely, but it worked fine for an hour or two and then crashed again when it disconnected from the internet (My laptop is doing the same thing). I checked the drivers and all Windows patches. I've reinstalled it at least five times in the last four months.

When I have Microsoft Teams meetings, I log in from my computer and phone at the same time because I lost the internet connection on my laptop.

1) I bought a USB Nano AC600 wireless network card. I thought that might be the problem, but I still had intermittent internet disconnections.
2) I bought a new TPLink Archer AX3000 router. I thought that might be the problem, but it isn't.

Any recommendations? I wouldn't want to change my laptop; it's still new and it worked perfectly before this issue.
I've always bought an HP, but I can't deal with this problem anymore.

My laptop is
HP 255 15.6 inch G10 Notebook PC
Processor AMD Ryzen 3 7330U with Radeon Graphics (2.30 GHz)
Installed RAM 16.0 GB (15.3 GB usable)
Windows 11 Home Edition
24H2 Version
Installed on ‎12/‎8/‎2025

Network Card
Realtek RTL8852BE-VS WiFi 6 802.11ax PCIe Adapter

[Paul_Tikkanen]

Try updating the Realtek WIFI driver to the latest version that just came out a couple of weeks ago...

sp161604.exe

Provides the following drivers: RTL8822AE-VS, version 6102.24.133.0

RTL8851BE/RTL8852BE-VT, version 6101.19.132.0

RTL8852CE, version 6001.16.169.0

RTL8852BE, version 6001.15.158.601

RTL8852AE, version 6001.10.356.3

RTL8822CE/RTL8822BE/RTL8821CE, version 2024.10.230.600 

[Edelmillan]

Thank you, I'm going to install the driver, I hope this helps me solve the problem.

[Paul_Tikkanen]

You're very welcome. 

[Edelmillan]

I have applied the new Driver, and the connection speed has improved, but unfortunately, the disconnection error persists, and the intermittent internet disconnection continues.

[Paul_Tikkanen]

Sorry that the driver update didn't resolve the disconnection issues.

Unfortunately, I don't have any other suggestions for you to try, and it seems like you have already tried anything I can think of.

[Paul0311]

For your Realtek adapter try driver 6001.15.152.0. It is in hp package 1.0.0.248 Rev.S in the Previous releases section for your hp model driver network software. I've had luck with this older release. Although that does not explain why the usb wifi adapter has the same problem.

[Edelmillan]

Oh, no! Thanks, I appreciate your help. If you have any other ideas, please let me know.

[Edelmillan]

I was reading and I found this 

Realtek RTL8xxx Wireless LAN Drivers

Type:

Driver

Version:

1.0.0.248 Rev.S

This package contains the driver installation package for the Realtek RTL8821CE, RTL8822BE, RTL8822CE, RTL8852AE, RTL8852BE, RTL8852CE, and RTL8851BE wireless LAN Controllers in supported computer models using a supported Windows 10 or Windows 11 operating system.

 My card is RTL8852BE-VS... I am going to try it

[Edelmillan]

Thank you. 

I was reading and I found this 

Realtek RTL8xxx Wireless LAN Drivers

By downloading, you agree to HP’s terms and conditions.

Type:

Driver

Version:

1.0.0.248 Rev.S

This package contains the driver installation package for the Realtek RTL8821CE, RTL8822BE, RTL8822CE, RTL8852AE, RTL8852BE, RTL8852CE, and RTL8851BE wireless LAN Controllers in supported computer models using a supported Windows 10 or Windows 11 operating system.

 My card is RTL8852BE-VS... I am going to try it first