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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended

Is there a still the HP thing with whitelisting the wifi adapters? The current realtek 8852 (which is the only one listed in whitepaper for this model) is nothing but a piece of crap that keeps randomly disconnecting no matter what configuration of it and router is. Other devices on the router works fine, so I just want to replace it for something more reliable.

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HP Recommended

There is a problem with installing Intel cards in AMD notebooks.

 

Some models work and some don't.

 

HP installed an Intel AX200 Wi-Fi 6 adapter in my HP notebook that has an AMD Ryzen 5 4500U processor and that would be the only one I could recommend you experimenting with if you want to try a different card.

 

Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro   HP Part # L35282-005

 

Try updating the Realtek WIFI driver to the latest version that just came out a couple of weeks ago...

 

sp161604.exe

 

Provides the following drivers: RTL8822AE-VS, version 6102.24.133.0

RTL8851BE/RTL8852BE-VT, version 6101.19.132.0

RTL8852CE, version 6001.16.169.0

RTL8852BE, version 6001.15.158.601

RTL8852AE, version 6001.10.356.3

RTL8822CE/RTL8822BE/RTL8821CE, version 2024.10.230.600 

 

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