• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-21-2018 09:11 AM

HP Recommended
Product: Hp be002tu
Operating System: Microsoft Windows 8.1 (32-bit)

I'm buyed HP Be002tu from Amazon India recently , as it contains with free DOS , I'm Installed Windows 8.1 ( 32 bit ) , so there was no drivers like , network controller , PCI  data acquisition and signal processing controller, and SM Bus Controller , Bluetooth and many unknown driver are missing , help me by giving the perfect drivers for my notebook

Hardware ID - PCI\VEN_8086&DEV_22DC&SUBSYS_81F1103C&REV_35 , PCI\VEN_10EC&DEV_B723&SUBSYS_81C1103C&REV_00

 

1 REPLY 1

‎12-21-2018 10:03 AM - edited ‎12-21-2018 10:04 AM

HP Recommended

Hi:

 

Your notebook is only supported for W10.

 

See if these W8.1 drivers work...

 

First install the Intel chipset installation utility and restart the PC.  That will at least install the smbus controller.

 

This package contains the Intel Chipset Installation Utility and Driver for supported notebook models and operating systems. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.

 

https://ftp.hp.com/pub/softpaq/sp71001-71500/sp71260.exe

 

PCI  data acquisition and signal processing controller & Unknown Dev:

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp71001-71500/sp71262.exe

 

network controller:

 

This package contains the DCHU driver installation package for the Realtek RTL8188EE, RTL8723BE, RTL8723DE, RTL8821CE and RTL8822BE wireless LAN Controller in the supported notebook and desktop models running a supported operating system

 

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88574.exe

 

Bluetooth:

 

This package contains the DCHU driver installation package for the Realtek Bluetooth in the supported notebook/laptop models that are running Microsoft Windows

 

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88577.exe

 

After you install the above drivers...if there are still any devices left that need drivers, please post the hardware ID's for them.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.