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‎02-04-2021 11:57 AM

HP Recommended
Product: HP 2000 NOTEBOOK PC -
Operating System: Microsoft Windows 10 (64-bit)

I upgrade my operating system to WIN 10 after having Wifi Card issue. Drivers were removed from Device Manager / Network Adapter List. Drivers are not in re-install list. 3 party drivers for RT5390 do not show up on available drivers list even after 3 party drivers are extracted.

Tried to route Driver update / to "have disk" and it install tool does not see the 3 party drivers in their folder.

Any constructive opinions are welcome.

Thank you

1 REPLY 1

‎02-04-2021 12:18 PM

HP Recommended

Hi:

 

None of the Ralink wifi cards work with the latest few builds of W10.

 

They completely disappear from the device manager.

 

If you want the wifi to work you will have to go back to the original operating system your notebook came with or use a USB wifi adapter.

 

There is only one W10 wifi driver Ralink/Mediatek ever released to HP. 

 

It is outdated (from June of 2015) and will not resolve the problem you are having,

 

5.0.57.0   Jun 18, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571.exe

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