HP Chromebook can't find Google Chromecast

[DenisT1]

Hello there. I have a HP Chromebook OS 14 and I am trying to cast my device to a 3rd generation remoteless Google Chromecast, but I get an error saying: No cast devices found. I can cast my other devices to the Google Chromecast, except for my HP Chromebook. I maged to do earlier the Power wash and didn't work, still can't see the Chromecast. Can you please help?

[A_Gayathri]

Hi @DenisT1,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Chromebook . Not to worry I will help you to get a resolution to resolve the issue.

Try restoring the Chromebook to factory settings and check if it helps.

1. Sign in to your Chromebook.
2. At the bottom right, select the time.
3. Select Settings .
4. At the bottom, select Advanced.
5. In the "Powerwash" section, select Powerwash Restart.
6. In the box that appears, select Powerwash Continue.
7. Follow the steps that appear and sign in with your Google Account.
   Note: The account you sign in with after you reset your Chromebook will be the owner account.
8. Once you've reset your Chromebook:
   • Follow the onscreen instructions to set up your Chromebook
   • Check if the problem is fixed

Refer this article from Google to know more information about resetting the Chromebook. Click Here

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!