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HP Recommended
6cr71aa
Microsoft Windows 7 (64-bit)

Win 7;

HP 300.6CR71AA Dual-Mode Mouse;

Laptop Toshiba Satellite A300;

Laptop with Bluetooth works with all devices except this mouse. The PC just doesn't see it in pairing mode.

Works through a dongle.

The mouse works well with android devices in bluetooth mode.

Changed and tested many PC drivers, everything works except for the Mouse.

Driver - Toshiba Bluetooth Stack 9.10.32T (same as 7.10.12 and 7.00.10) does not pair with this device.

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