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HP ENVY - 13-ad173c
Microsoft Windows 10 (64-bit)

I have been using a USB c-port adapter to connect to a wired network. It has suddenly stoppped working on both C-ports. The adapter can function without using the c-port as it can plug in to a regular USB port. It doesn't work using the regular USB port.

 

The adapter connection described above works on other computers using the C adapter.  The problem seems to be only with my HP. 

 

 

2 REPLIES 2
HP Recommended

@LesLV wrote:

... The adapter can function without using the c-port as it can plug in to a regular USB port.


@LesLV 

 

What is it ? USB-C port and normal USB port have two different shapes and sizes. I have to use the following adapter because my machine does not have wired NIC at the end I have two more USB 3.0 ports

 

      https://www.anker.com/products/variant/usbc-to-3port-usb-30-hub-with-ethernet-adapter/A8303042

 

Regards.

 

Regards.

BH
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Thank you for your response.  The adapter I am using has 3 USB inpjuts and an ethernet input. The output cable is a regular USB connector. It also included a separate  USB to C adapter permitting a choice of outputs, regular USB or C.  

 

(CableCreation 2-in-1 USB3.0+3.1... https://www.amazon.com/dp/B0179UEXOW?ref=ppx_pop_mob_ap_share)

 

i hope this clarifies my question. 

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