HP ENVY dv6-7245us slow wireless

[Anotherusr]

Hello so I never use this laptop until recently as mainly my wife uses it.   I just updated to gigabit ethernet yesterday and was downloading microsoft office and noticed it was taking a long time and I figured it should be flying with gigabit, I than remembered this is only wireless N 2.4ghz not wireless AC so I gave it some slack but than I did a speed test.

speedtest.net:4.36Mbps down and 4.10 up

speakeasy.net:4.2Mbps down  and  14.1 up

I'm expecting 35-50Mbps

[Riddle_Decipher]

@Anotherusr Welcome to HP Community!

I'm afraid the wireless cards supported by your device is a 1x1 and it doesn't support high speeds such as the one you are expecting,

1x1 and 2x2 refer to the number of transmit and receive radio chains built into the Wi-Fi card, if you wish to get higher speeds you may need to upgrade the wifi card, and I suggest you get a wireless USB Dongle with 2x2 support for better speeds.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[Anotherusr]

Thanks  for the reply.  Will it say 2x2 on the box when looking at cards in the store?   What's the realistic speeds I can expect out of the stock internal card?

[Riddle_Decipher]

@Anotherusr tYes, it will be mentioned in the box and where ever you purchase it from, and here's how it worked:

It's like a 1x1 wifi is a one lane road. one car in and one car out at a time, 2x is a two lane road. you car move 2 cars at the same time, therefore more speed can be expected, however, precise info on size depends on your ISP

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

[Anotherusr]

Thanks. 

Last question though, what's the realistic speeds I can expect out of the stock internal card from my gigabit internet connection and gigabit router?

[Echo_Lake]

@Anotherusr

Thank you for posting back.

To get the answer to this question, it based on ISP internet service provider.
The 802.11ac standard often referred to as Gigabit Wi-Fi, has the following characteristics: Maximum theoretical speed of 1.3 Gbps. Operates in the 5-GHz band.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Anotherusr]

Ok I'm a little confused.  I thought this laptop only had a 2.4ghz wireless N card in it which is why I'm dealing with the slow speeds in the first place...but than Riddle_Decipher said the card doesn't support the speeds I'm expecting so I'm curious what speeds I can expect out of this laptop's factory wireless card.

[Riddle_Decipher]

@Anotherusr What the other tech meant is that you can upgrade to a higher standard of wifi adapter to support the 5ghz frequency, the wireless adapter you have as per your specs: 802.11bgn Wi-Fi routers are single band. This means they support only the 2.4 GHz band.

the rest, about how much speed you could get is based on the ISP.

I hope that clarifies the query,

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.