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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎06-08-2020 01:19 PM

HP Recommended
Product: HP ENVY 13-ah0051wm
Operating System: Microsoft Windows 10 (64-bit)

I am helping a friend out that has had several PC crashes on a new laptop she bought.  To try and fix the error I have saved her personal data and wiped the computer and reinstalled Windows 10. Typically after reinstalling windows 10 most drivers are found automatically, however, on this computer there are several drivers that were not found automatically.  No worries as I typically will just install the wifi adapter driver from HP support manually and do the rest when I get the computer online. Unfortunately the drivers that show for this laptop on HP Support do not work.  There are two Realtek WLAN drivers shown and neither seem to do much of anything.  When I look up the Hardware ID it appears it is an Intel driver needed not a Realtek.  See the Hardware IDs below:

PCI\VEN_8086&DEV_2526&SUBSYS_00148086&REV_29

PCI\VEN_8086&DEV_2526&SUBSYS_00148086

PCI\VEN_8086&DEV_2526&CC_028000

PCI\VEN_8086&DEV_2526&CC_0280

 

Please help me find the right driver.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-08-2020 01:58 PM

HP Recommended

I went to the Intel website found the driver there and installed. Computer working fine now.

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1 REPLY 1

‎06-08-2020 01:58 PM

HP Recommended

I went to the Intel website found the driver there and installed. Computer working fine now.

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