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‎06-05-2024 03:40 AM - edited ‎06-05-2024 03:58 AM

HP Recommended
Product: HP EliteBook 840 G6 Notebook PC

Screenshot 2024-06-05 095030.png

My HP EliteBook 840 G6's Wi-Fi option has suddenly disappeared from the network list. I've tried troubleshooting the issue with driver updates and reinstallations, but the problem persists.

Troubleshooting Steps I did:

  • Updated Device Driver: I attempted to update the network driver through Device Manager's "Update driver software" option.
  • Installed Specific Driver: I downloaded and installed the latest Intel WLAN Driver version 22.250.1.2 Rev.A from the HP website.
  • Performed a network reset: I Reset the network through network connections
  • Reinstalled Driver: I uninstalled the network driver from Device Manager and then restarted the device.
  • Network Troubleshooter: I ran it but it found no problems to fix.
  • Disabled the VPN Connection: I disabled the VMware network adapters
 

All of these didn't work and the result of  reinstalling the driver is in the error screenshot which I have attached for your reference.

I would appreciate any guidance on how to resolve this issue and get my Wi-Fi functionality back. 

 

Thank you for your support!

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