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HP Recommended
Envy M4 1115DX
Microsoft Windows 10 (64-bit)

Hello,

 

After upgrading an Envy M4 1115dx to windows 10, wi fi will not turn on. The light on the F12 key remains amber. I have attempted removing the device from device manager and updating drivers all to no avail. I ran across this thread which seems to be of a similar nature. 

 
 
Are there truly no windows 10 wireless drivers available? Is downgrading the OS or purchasing a new wireless adapter the only solutions?
 
Thanks in advance,
JackPalance007
5 REPLIES 5
HP Recommended

@JackPalance007 

 

The specs of your machine is

 

    https://support.hp.com/au-en/document/c03619360

 

It has   Ralink RT5390R 802.11bgn 1x1 Wi-Fi adapter part #  691415-001

 

This problem has been around for few years and I have not seen a proper fix, please try to download and install  

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571.exe

 

 Hope this helps.   

BH
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HP Recommended

Thank you for the quick reply. I ran the executable and that did not resolve the issue.

HP Recommended

Hi

In addition to Banhien's excellent answer, I offer...

You have a WiFi ON/OFF indicator, early laptops had a software switch in the BIOS for this, perhaps you do also.

Some like like mine have an actual driver for F12, it may suit you.

 

HP Wireless Button Driver

1.1.5.1 Rev.A4.7 MBJul 15, 2015Download

 

 

HP Recommended

Thank you, I will give this a shot this evening.

HP Recommended

Thanks to both of you for the suggestions, unfortunately still no dice. I am guessing that others that have run into this issue either write off either internal wireless or Windows 10? It just seems crazy that a laptop like this would not have drivers/fix for an OS that came out 3 years and change after it was manufactured. *sigh*

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