HP G62 Notebook PC bluetooth not working

[Armam]

Hi,

I just got a hp g62-b24er Notebook PC and am trying to get the bluetooth to work. I am update to windows 10 and then uploaded drivers, but in divice manager cant see my bluetooth option(and then i found it, it was in hidden devices ), In the device manager, there is an inscription in the description "Now this device is not connected to the computer (Code 45)"

i am tried to upload my drivers, but its cant find it 

[Paul_Tikkanen]

Hi:

What model wifi/Bluetooth adapter does your notebook come with?

The model would be listed under the Network Adapters device manager category.

[Armam]

Ralink RT3090 802.11n 1T/1R PCI-E Wireless Network Adapter PCI. I checked in Aida64

[Paul_Tikkanen · Accepted solution]

Hi:

I was afraid of that.

The Ralink wifi/bluetooth adapters don't work right on the latest builds of W10.

I'm surprised the wifi hasn't disappeared as well.

Unfortunately, there is no fix other than to go back to W7, or purchase a USB Bluetooth adapter.

The Ralink bluetooth driver should be shown as installed in the hidden devices.

This was the only W10 Bluetooth 4.0 driver that Ralink released for the Ralink Bluetooth and it isn't going to work.

11.0.761.0

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe

If your notebook has the older BT 3.0, then that never worked on W10.