HP HQ-TRE 71004 Screen touch, sounds, Bluetooth not working anymore after installing windows10 32bt

[Abdulmalik2]

hello I'm having trouble with my notebook HP HQ TRE-71004 after installing windows10 (32 bit) the touch screen is not working anymore and the Bluetooth also and I couldn't add the battery icon on my screen please is there any solution to fix this?

[Paul_Tikkanen]

Hi:

HP HQ TRE-71004 is not the model number of your notebook.

I would need to know the product number of your PC in order to look up the specifications.

To find the product number, click on the search icon on your Windows taskbar.

Type: System Information

The System information app should show up.

Run the app and the product number of your notebook will be found on the System SKU line about 1/4 of the way down on the report.

If the notebook was made in the last 10 years or so, it may not be supported for 32-bit operating systems.

[Abdulmalik2]

System Information:

Notebook Model: HP Pavilion x2 Detachable PC 10

Product Number: K8L57EABUUZ

Serial Number:

Born On Date : 01/07/2015

System Board ID: 8021

Product configuration ID: 0973200000405F00090360100

System Board CT Number: PERCFOOWB7V0AE

BIOS Version: F.04

Processor Type: Intel(R) Atom (TH) CPU Z3736F @ 1.33GHz

Total Memory: 2 GB

Bluetooth FCC ID: 894TN1118

[Paul_Tikkanen]

Well, the good news is, your notebook only supports 32-bit operating systems.

The bad news is, HP never released any W10 drivers for the model series.

The only suggestion I can offer would be to try the W8.1 32-bit Intel Chipset, Graphics, Camera and Audio Driver Pack and hope that gets the touchscreen to work, because there aren't any individual touchscreen drivers, and I have never seen touchscreen drivers for any HP notebook.

https://ftp.hp.com/pub/softpaq/sp70501-71000/sp70568.exe 

You need this Bluetooth driver--but again, it is for W8.1:

Realtek RTL8723BS UART Bluetooth Driver

https://ftp.hp.com/pub/softpaq/sp69001-69500/sp69353.exe