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‎07-24-2021 12:56 PM

HP Recommended
Product: Hp Laptop 17-cp0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone!

Today I have purchased new laptop (HP Laptop 17) and after first installation of Windows I have suddenly encountered a problem. Somehow the driver for wifi was not installed and what confuses me more, it is not present in the list of available drivers on HP support page. At the moment I cannot install it with the help of device manager also (uninstalling the driver and trying to update it etc.). It is just shown as unkown network controller (hardware ID is PCI\VEN_10EC&DEV_C821&SUBSYS_884D103&REV_00). Any other actions without inernet seem useless to me(((.

Can someone help?

Many thanks in advance!!!

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-24-2021 01:35 PM

HP Recommended

Hi:

 

This should be the Wifi driver you need...

 

2024.0.10.222

 

https://ftp.hp.com/pub/softpaq/sp113001-113500/sp113268.exe

 

 

View solution in original post

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3 REPLIES 3

‎07-24-2021 01:35 PM

HP Recommended

Hi:

 

This should be the Wifi driver you need...

 

2024.0.10.222

 

https://ftp.hp.com/pub/softpaq/sp113001-113500/sp113268.exe

 

 

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‎07-25-2021 02:49 AM

HP Recommended

Hi Paul!

Thanks a lot for your help!!!

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‎07-25-2021 06:40 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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