• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-29-2019 03:40 PM

HP Recommended
Product: HP Laptop 15-da0xxx
Operating System: Microsoft Windows 7 (64-bit)

I buy HP Laptop ( Core i5 7th Gen) with DOS application only and I installed Windows 7 - 64 bit. I am having so much difficulty to find the correct drivers for the Wireless LAN and Bluetooth. I tried to download so many drivers but it was unsuccessful. Can someone advise me which drivers i can possibly install for my laptop. Thank you

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-29-2019 04:52 PM

HP Recommended

Hi:

 

Please post the hardware ID for the device you see listed in the device manager labeled as a Network Controller.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎05-29-2019 04:52 PM

HP Recommended

Hi:

 

Please post the hardware ID for the device you see listed in the device manager labeled as a Network Controller.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.