HP Laptop bad battery issues

[konombut]

I purchased a brand new HP Laptop several months ago. Less than 2 months after purchase the battery stopped taking a charge. Swapped the battery with a brand new replacement and less than a month later I’m having the same issue. Replaced the charger cable with a brand new one as well to confirm that wasn’t part of the problem. What are the odds that I’d have 2 bad batteries this quickly? Am I missing something? Note: battery and charger drivers are up to date.

[Irfan_06]

Hi @konombut,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the laptop hardware and may need repair or replacement battery again if it is not working.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support