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HP Recommended
HP 15.6 inch Laptop PC 15-d5000 (4V9Y3AV)
Microsoft Windows 11

Product:  HP Laptop

Model Number: 15-dy5027ca

Windows Version:  Windows 11 Home, 23H2

 

I have the above laptop and have done a clean windows install and unable to get onto the internet.  I see no driver in the in the network adapters:

 

DavidW821_0-1723567984525.png

 

 

I believe the wi-fi adapter is identified as Wi-Fi 6 (2 X 2)

 

I’m at a total loss as to how I can get on the internet.  I’m find it extremely frustrating that wi-fi is not accessible after installing windows. 

Any help with out appreciated. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @DavidW821 

 

Install this driver 

 

MediaTek Wireless LAN Driver

Version: 3.5.0.52 Rev.D

https://ftp.hp.com/pub/softpaq/sp152501-153000/sp152892.exe

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @DavidW821 

 

Install this driver 

 

MediaTek Wireless LAN Driver

Version: 3.5.0.52 Rev.D

https://ftp.hp.com/pub/softpaq/sp152501-153000/sp152892.exe

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

Thank you.  It worked like a charm.

HP Recommended

You're welcome, happy to help

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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