Having trouble signing in? Try this!
Post new question
Question
Reply
 
Tutor
Posts: 8
Member Since: ‎08-20-2014
Message 1 of 6 (6,186 Views)
Accepted Solution

HP Pavilion 15 p000su Bluetooth problem

[ Edited ]

Hello.

After Paul_Tikkanen helped me about my WIFI I thought my HP Pavilion 15 p000su-J2T31EA (OS: Windows 8.1) has no more problems, but there are still few problems.

It seems like bluetooth wont find any devices or be found by other bluetooth devices.The BT icon is on my tray, I can turn it on/off or try to search for devices but cant find any even if i have 3-4 turned on around him.

I was reading here to find some solution and saw that someone have the same problem as me (http://h30434.www3.hp.com/t5/Wireless-Internet-Home-Networking/Bluetooth-not-working-Wifi-works-Fine... and the guy who helped him gave him a proper driver and it worked for him.So can anyone help me to find that driver because I cannot find it by myself.

 

In device manager under "Bluetooth" i have 3 drivers installed by Microsoft from 2006 (lol) .

 

Generic Bluetooth Adapter:" USB\VID_0BDA&PID_B001&REV_0200
                                                        USB\VID_0BDA&PID_B001"
Microsoft Bluetooth Enumerator:"BTH\MS_BTHBRB"
Microsoft Bluetooth LE Enumerator: "BTH\MS_BTHLE"


I also saw theres a not installed driver: PCI Device : "PCI\VEN_10EC&DEV_5229&SUBSYS_2269103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_2269103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00"

I hope someone can help me again. :)

 

 

0 Kudos
Provost
Posts: 96,201
Member Since: ‎07-13-2010
Message 2 of 6 (6,165 Views)

Re: HP Pavilion 15 p000su Bluetooth problem

Tutor
Posts: 8
Member Since: ‎08-20-2014
Message 3 of 6 (6,155 Views)

Re: HP Pavilion 15 p000su Bluetooth problem

[ Edited ]

Thanks again Paul, my bluetooth is working perfect now, but it seem that the card reader wont work.I installed the driver you told me and the ''PCI Device'' from device manager is gone but when i put the sd card inside it, it just doesnt open it..?

 

 

 

P.s. Somehow I made it working probably didnt put properly the sd card inside the reader....(happens... :D)

 

BIG THANKS PAUL!!!!

Provost
Posts: 96,201
Member Since: ‎07-13-2010
Message 4 of 6 (6,144 Views)

Re: HP Pavilion 15 p000su Bluetooth problem

You're very welcome.

 

Glad to have been of assistance.

Honor Student
Posts: 4
Member Since: ‎10-05-2016
Message 5 of 6 (2,210 Views)

Re: HP Pavilion 15 p000su Bluetooth problem

please am having the same problem with the bluetooth and i tried downloading  the  BT driver from the website you gave but its been deleted please could you send another site.

Provost
Posts: 96,201
Member Since: ‎07-13-2010
Message 6 of 6 (2,200 Views)

Re: HP Pavilion 15 p000su Bluetooth problem

Hi; @bratd 

 

You need this bluetooth driver for W8.1...

 

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp74001-74500/sp74337.exe

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation