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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended

Thank you very much!

 

Following your advice, I bought a card with the corresponding number 710661-001 on ebay.

 

Link: http://www.ebay.com/itm/282172938617

 

Now, I will wait for the wlan card and I'll try to put it with your drivers recommendations. After that I will write here about my results.

HP Recommended

You're very welcome.

 

W10 will automatically install the wifi driver.

 

If W10 installs the bluetooth driver, you will see it listed as an Intel Bluetooth device in the device manager.

 

If it doesn't, you will see a generic bluetooth adapter.

 

I don't know if it will install the bluetooth driver, so here is the one you need...

 

This package contains the driver installation package for the Intel Bluetooth in the supported models running a supported operating systems.

 

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75982.exe

HP Recommended

You are very kind.

 

Thank you for informative answers!

 

I'll definitely use driver in this case.

 

It remains to wait for the card. 

 

HP Recommended

Thank you for your help so much! 

 

I got WLAN with 802.1ac standard and it perfectly works. 

 

The problem is solved. 

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

Enjoy the faster wifi speeds!

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