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HP Pavillian will not connect to WiFi, get message: “WiFi doesn’t have a valid IP configuration”

Pavillion-15-cs3065cl
Microsoft Windows 10 (32-bit)

PC suddenly will not connect to WiFi  while running test get message “WiFi doesn’t have a valid IP configuration”. Don’t know how to proceed to correct. My IPad and phone connect perfectly, but PC will not.

 

 

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HP Pavillian will not connect to WiFi, get message: “WiFi doesn’t have a valid IP configuration”

@skipper45,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues connecting to your wireless network.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps.

 

Reset the TCP/IP settings on your PC:

1. Go to your start screen/menu and type CMD.

2. Right click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.

4. Restart your PC and test.

 

It may also help to reset the winsock catalogue:

1. Go to your start screen/menu and type CMD.

2. Right click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh winsock reset" without quotes, and press enter.

4. Restart your PC and test.

 

Reinstall the network adapter drivers:

1. Download the drivers from here but do not run them yet.

2. Go to your start screen/menu and type Device Manager.

3. Expand Network adapters.

4. Right click on the wireless adapter and choose Uninstall.

5. Run the downloaded drivers from step 1.

6. Restart your PC and test.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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