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‎07-25-2019 03:11 PM

HP Recommended
Product: HP ProBook 450 G5
Operating System: Microsoft Windows 10 (64-bit)

WiFi connection on HP ProBook 450 G5 extremly unstable. A lot of droped packets, in ping to Wi-Fi router. A lot of connection drops. 

From time to time, connection drops, and even available networks is not shown. Only reboot helps.

Test same connection with another laptop, everything is ok. 0% packet loose rate between laptop - access point.

2.4 and 5 ghz network show same poor result. 

 

Windows updated. Bluetooth disabled. WiFi drivers from HP website installed. Bios updated.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-08-2019 05:08 AM

HP Recommended

Solution was: delete HP Connection optimizer. After remove of this software, wifi is stabilized and work properly.

View solution in original post

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1 REPLY 1

‎10-08-2019 05:08 AM

HP Recommended

Solution was: delete HP Connection optimizer. After remove of this software, wifi is stabilized and work properly.

Was this reply helpful? Yes No
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