HP ProBook 4540s Bluetooth not work in Windows 10

[Txikitin]

Hi Cggarland,

can you please upload a screenshot of your Device Manager Window so we can guide you?

Thank you

[Paul_Tikkanen]

That is great news.

Glad you got the BT to work.

[cggarland]

guide me please

[cggarland]

HOW?

[cggarland]

please help me

[Txikitin]

You have to open you device manager:

1) Open Windows File Explorer.

2) Right click on "This PC".

3) Click on "Manage".

4) CLick "Device Manager".

There you'll see all your devices, you must see the bluetooth logo, you have to expand the list of BT devices clickin on the cross o arrow, so you will see the whole list of BT devices.

You have to take a screenshot of that, how to take a screenshot? You can use the tool "Snipping tool", it comes with Windows 10. To open it you can click on your windows logo from Task Bar and direcly type "snipp" then it'll show you the tool, click on it.

The tool is pretty easy to use, click on New botton and it will allow you to take a screenshot of the screen.

I hope that helps you to attach a screenshot.

thanks

[cggarland]

That is.

[cggarland]

[Txikitin]

Ok, can't see the picture yet, but I guess that's because the system, this web, is checking if the image is compliant with the standards of the site.

Let's wait, I'll keep an eye till I can see the pictures, then I'll answer you.

[cggarland]

Thank you!