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- HP Probook 455 G10 wifi disconnecting randomly

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11-26-2024 04:03 PM
My Wi-Fi disconnects and reconnects frequently on my new HP Probook 455 G10. It does not do this from my other devices (google phone, HP Spectre, iPad, HP Elitebook that I have right next to my Probook). My Wi-Fi adapter is MediaTek Wi-Fi 6E MT7922 (RZ616) 160 MHz PCle Adapter. I have tried the following without success:
Check the adapter power settings.
1. Press “Windows + X” and select “Device Manager”;
2. Expand “Network adapters”;
3. Right-click on the adapter and select “Properties”;
4. Go to the “Power Management” tab (THERE IS NO POWER MANAGEMENT TAB ON MY WIFI ADAPTER)
5. Uncheck the option “Allow the computer to turn off this device to save power”;
6. Click Ok.
See if the issue is resolved.
If it persists, reset the network settings:
1. Press “Windows + I” and select “Network & Internet > Advanced network settings”;
2. Select “Network Reset”;
3. Select “Reset Now”, and at the confirmation screen, select “Yes”;
Note: The PC will need to be restarted.
4. Now open Start and type cmd;
5. Right-click on “Command Prompt” in the result list and select “Run as administrator”;
6. At the Command Prompt, type the following commands one at a time and press Enter:
netsh int ip reset
netsh winsock reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
7. Restart your PC and see if the issue is resolved.
I also right clicked to update the driver on the Wi-Fi adapter and it is already up to date.