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‎07-22-2019 08:40 PM - edited ‎07-22-2019 08:42 PM

HP Recommended
Product: HP Stream Laptop
Operating System: Microsoft Windows 10 (64-bit)

I recently (June 26, 2019)  purchased a blue HP Stream (mod: 14-cd109ca) and it will not stay connected to any wifi. I've tried 3 different wifi networks now and I get the same outcome. I get disconnected every 10-15 mins. It's crazy frustrating as I rely on my laptop and internet for business. I ditched my crappy, less-than-one-year-old- Acer laptop for this amazing HP and it won't stay connected to any network. I'd love to continue using this laptop. H.E.L.P. 

1 REPLY 1

‎07-22-2019 09:41 PM

HP Recommended

Hi:

 

What model wifi adapter does your notebook have?

 

If you don't know, go the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

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