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‎01-31-2024 08:01 AM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c0000 (2W0J6AV)

HP Thunderbolt Dock 120W G2 not turning on and connect to my HP laptop Product ID 3C9N4UA#ABA

Category:
1 REPLY 1

‎01-31-2024 01:46 PM

HP Recommended

@Snook3 

 

Your machine is one of the following around 100 machines

 

                 https://support.hp.com/us-en/product/product-specs/hp-17.3-inch-laptop-pc-17-c0000/model/2100371458

 

For example :  HP Laptop 17-cn0078cl

 

Its USB-C port is NOT compatible with an HP Thunderbolt Dock 120W G2 dock.

 

Regards.

BH
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