• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having hardware issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-09-2022 10:59 AM

HP Recommended
Product: HP Thunderbolt Dock 120W with HDMI Adapter
Operating System: Microsoft Windows 11

Since the upgrade from Windows 10 to Windows 11, my ethernet connection has decresed speed to horrible speeds. When I change from my HP Thunderbolt Dock 120W with HDMI Adapter to another Ethernet Adapter different from HP or even use the Wifi, the problem is solved. But I need may $250.00 USD, HP Thunderbolt Dock 120W with HDMI Adapter, to work completely not just somethings.

Does someone has and advise?

The only thing that occurs to me it to go back to Windows 10, but I really like Windows 11.

 

 

 

Category:
2 REPLIES 2

‎02-09-2022 12:01 PM

HP Recommended

@SBG2 

 

Please update Realtek firmware from the following link

 

            https://support.hp.com/us-en/drivers/selfservice/hp-thunderbolt-dock/20075223/model/20075224

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No

‎02-11-2022 04:50 PM

HP Recommended

Thanks a lot!!

Didn´t work the first time.

I downloaded the other firmware (sp110565.exe), before the one you suggested. Then run again the one you suggested (sp136180.exe)and it works!!

Thanks a lot again!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.