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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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@txsky1949 wrote:.. calling HP and that is a joke. Can't seem to get a person to talk too. Can anyone help me.
What are you trying to do ? To burn CD/DVD or to play CD/DVD. Probably your machine does NOT have internal CD/DVD drive therefore no software to come with it. Vendor of the external drive should supply software for you to use with their product. The Cyberlink suite from HP should work but who knows.
Anyway, to play CD/DVD, please use the following free software. Please download and install to your machine
http://www.videolan.org/vlc/download-windows.html
Same thing, the following free software is for to burn CD/DVD
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
@txsky1949 wrote:.. calling HP and that is a joke. Can't seem to get a person to talk too. Can anyone help me.
What are you trying to do ? To burn CD/DVD or to play CD/DVD. Probably your machine does NOT have internal CD/DVD drive therefore no software to come with it. Vendor of the external drive should supply software for you to use with their product. The Cyberlink suite from HP should work but who knows.
Anyway, to play CD/DVD, please use the following free software. Please download and install to your machine
http://www.videolan.org/vlc/download-windows.html
Same thing, the following free software is for to burn CD/DVD
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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