HP Victus 16-r0175ng. Network adapters are not visible in device manager.

[Titek1984]

Hello everyone.

A few days ago I bought an HP Victus laptop with the FreeDos operating system.

I installed the Windows 11 Pro 64 Bit 22H2 operating system on it along with all available drivers from the manufacturer's website.

Unfortunately, both network cards did not start after installing the drivers, and they are not visible in the device manager.

I also updated the Bios to the latest version (F.14).

There is also no option in Bios to activate or deactivate both network cards.

I'm also wondering if there is a keyboard shortcut or CMD command that could enable these network cards.

I am asking you for help.

with best regards

Krzysztof

[banhien]

@Titek1984 

Its specs

              https://www.hp.com/at-de/products/laptops/product-details/product-specifications/2101836680

It has  MediaTek Wi-Fi 6 MT7921 (2x2) und Bluetooth®  wifi adapter. Please use drivers from the following link

           https://support.hp.com/us-en/drivers/victus-by-hp-16.1-inch-gaming-laptop-pc-16-r0000/2101566692

Regards.

[Titek1984]

As I wrote in the first post, I have already installed all the drivers from the website you gave me the link to. I have just repeated the entire operation again but it has no effect. Moreover, I have already installed the Windows 11 operating system twice, constantly downloading it from the Microsoft website. I think that the network cards in this laptop are damaged.