• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-02-2024 11:45 AM

HP Recommended
Operating System: Microsoft Windows 11

I just recently got a HP G4 280w thunderbolt dock. I have connected my HP ZBook Power G8 laptop, however, I am having issues with the Wifi connection. When I am not connected to the dock I am able to connect to my wifi easily getting 200 Mbps download. But when I am connected to the dock, the wifi signal drops to 1 bar, it connects and disconnects constantly and when I am able to actually run a speed test it gets 1 Mbps. I've updated the Wifi driver for this laptop and tried to update the docks firmware, however, it was already up to date. I am quite confused why this is happening. Any input would be great, thanks!

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.