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‎05-08-2023 05:34 AM

HP Recommended
Product: HP Pavilion 14 inch Laptop PC 14-ec0000 (2Z8E5AV)
Operating System: Microsoft Windows 11

I observed a really absurd behavior with my decently spec-ed Pavilion 14-ec0000 Laptop with 16 GB RAM, AMD Ryzen 5 RADEON Graphics laptop when I start the Citrix Workspace app for my work related VDI access, the network just slumps. The simple ping -t to google,com comes back with 10-20% packet loss and time in upwards of 1600 ms for ping round trip.

 

The moment I stop the Citirx workspace app the same ping round trip time comes back to below 10 ms. The unfortunate part is I have another older HP Pavilion laptop with much lower spec AMD Ryzen 3 , 8 GB , Radeon™ Vega 3 Graphics  works much better with near 0% data packet loss and mostly round trip time of less than 40 ms on average with outliers up to 600 ms.

Its really irritating and unproductive to work from my laptop when I do WFH days. HP Community really looking forward for some solutions/ideas pls

 

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