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HP Recommended
Microsoft Windows 7 (64-bit)

My laptop driver is malfunctioning. Earlier it's working fine but now most of the time it's not working and no wifi get connected to laptop. I restart multiple time, shutdown laptop multiple time, reinstall the driver from hp website and after lot of struggle it works. But after someday again I face the same issue and do all mentioned steps again. Please help on priority. 

1 REPLY 1
HP Recommended

Your notebook only has drivers for Windows 8 on the support page, yet you indicated that you are running W7.

 

HP Pavilion Sleekbook 15-b002tu Software and Driver Downloads | HP® Support

 

This is the latest W7 driver HP has for the Atheros Wi-Fi adapter the parts list indicates your notebook comes with.

 

Qualcomm Atheros QCA9000 Series Wireless LAN Driver

 

https://ftp.hp.com/pub/softpaq/sp70501-71000/sp70859.exe 

 

DEVICES SUPPORTED:
Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter
Qualcomm Atheros AR9380 802.11a/g/n WiFi Adapter
Qualcomm Atheros AR9462 802.11a/b/g/n WiFi Adapter
Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
Qualcomm Atheros AR9565 802.11b/g/n WiFi Adapter
Qualcomm Atheros QCA9565 802.11b/g/n WiFi Adapter

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