HP stream not showing my wifi

[Rawdawg1222]

My HP stream isn't showing my wifi but showing all other Wi-Fi except mine that around me? Please help me with the proper procedure to find my wifi or network?

[Kuroi_Kenshi]

Hi @Rawdawg1222,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding WiFi connectivity on HP Stream!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Restart Your Devices:

• Router: Unplug your router, wait for about 30 seconds, then plug it back in.
• Laptop: Restart your HP Stream laptop to refresh the network settings.

Check WiFi Visibility:

• Ensure that your WiFi network SSID (network name) is set to be visible. If it's hidden, you'll need to manually enter the network details to connect.

Verify WiFi Network Settings:

• Access your router settings and ensure that it's broadcasting on a frequency (2.4GHz or 5GHz) compatible with your laptop. Some older devices may not support 5GHz.

Update Network Drivers:

• Access Device Manager on your HP Stream:
  • Press Windows + X and select Device Manager.
  • Find Network adapters and right-click your WiFi adapter, then select Update Driver.
  • Allow the system to search for updates online.
• Alternatively, visit HP's official support page to download the latest network drivers specific to your model.

Check Airplane Mode:

• Ensure that Airplane Mode is turned off:
  • Click on the notification icon in the lower-right corner of your screen and check that Airplane Mode is off.

Perform a Network Reset:

• Go to Settings > Network & Internet > Status.
• Scroll down and select Network reset. Follow the prompts to reset all network settings.

Re-enter WiFi Details:

• Go to Settings > Network & Internet > WiFi.
• Select Manage known networks and remove the problematic network.
• Restart your laptop and try to reconnect by entering the network details manually.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,