HPSBHF03564 rev 1 - Synaptics Touchpad Driver - download issue

[amw167600]

HPSBHF03564 rev 1 - Synaptics Touchpad Driver Potential, Local Loss of Confidentiality

I had tried to load the file posted at https://support.hp.com/us-en/document/c05827409

that includes link to update file at 

ftp://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe

the download has stopped at approx 66MB of the 181 MB file 4 times now and subsequenting shows a network error.

I have conformed on the last two occasions that I had not lost my broadband.

Anyone had similar issue ,,,,now how to solve?

[DavidPK · Accepted solution]

Hi,

Try the download over http.

http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe

Regards,

DP-K

[amw167600]

Thanks David that worked a treat. Download processed without error

[DavidPK]

You're welcome

All the best,

DP-K