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HP Recommended
HP Officejet 4622 e-All-in-One Printer

Had a hp tech say he needed to take control of my computer to reconnect my 4622 printer to the Wi-Fi using www.mydesk is this legitimate 

1 REPLY 1
HP Recommended

Hi @Don1726,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer and looking for help fixing it.

 

Mydesk is not an HP support site and if you are looking for help with your printer.

 

Elaborate on the issue to assist you further.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.