How can I connect my mobile hotspot to my hp notebook it’s not letting me

[EB44]

I don’t have internet at home I’m trying to use my mobile device hotspot but it doesn’t allow me to , it doesn’t even pop up on my network options , i also tried my neighbor’s WiFi and it still doesn’t let me 

[asmita6658]

Hi @EB44

Welcome to the HP Support Community. I'd be happy to assist you with the connectivity issue.

Please try these steps - 

Step 1 Network Troubleshooter -

1) In the search box, type and open "Troubleshooter".

2) Click on "Network and Internet".

3) Click on "Internet Connections".

Step 2 Run Network commands -

1) In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes.

2) At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:

Type netsh winsock reset and press Enter.

Type netsh int ip reset and press Enter.

Type ipconfig /release and press Enter.

Type ipconfig /renew and press Enter.

Type ipconfig /flushdns and press Enter.

Step 3 Re-install the Network Adapter -

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.

2) In Device Manager, select Network adapters > the network adapter name.

3) Right-click on the network adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.

4) Restart the computer.

You may also try these steps -  HP PCs - Wireless Network and Internet Troubleshooting (Windows 10)

Hope this helps! Keep me posted. 

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