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HP Recommended
HP ENVY Photo 6255 All-in-One Printer
macOS 10.14 Mojave

I recently obtained a new router/modem. My laptop does not recognize my Envy Photo 6255 All in one printer. Therefore, I have to connect them. To do that, I have to type in my router/modem's password. When I access the screen where I need to type it in, the printer screen has a series of numbers in little square boxes: 12 34 56 78 90. Each pair is in a little box.  I hit the 34 one and all I get is a series of 3's. How do I isolate the 4, which is what I need for my first number in my password? Then, how do I isolate each other number?

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