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‎09-16-2019 12:17 AM

HP Recommended
Product: Hp elitebook 8440p notebook
Operating System: Microsoft Windows 10 (64-bit)

It's taking me to an Ethernet dialogue box

1 REPLY 1

‎09-16-2019 02:16 AM

HP Recommended

Hi

Let's start off by stating the obvious....

Do you have a working WiFi adapter?

If so can you prove it?

 

https://support.hp.com/us-en/product/hp-elitebook-8440p-notebook-pc/4095872/manuals

https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-8440p-notebook-pc/4095872

 

The driver page has W7 as the latest, you are on W10, therefore can you give the SKU: of the PC.

There is the choice of a Broadcom, Intel and/or Qualcomm.

 

Try this please...

 

Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
OR copy and use the individual command lines as needed.
Post anything non-personal, but relevant please.

@ECHO OFF
getmac
netsh lan show interfaces
netsh wlan show drivers
netsh wlan show interfaces

PAUSE

systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"

PAUSE

 

If in doubt please ask.

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