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‎07-05-2018 10:55 PM

HP Recommended
Product: EliteBook 8570p
Operating System: Microsoft Windows 7 (64-bit)

Couldn't connect my Bose QC 35 ii to my HP EliteBook 8570p on Windows 7 64 bit enterprise edition laptop.

Tried all the possibilities ou there. Tried updating my Intel Bluetooth drivers for Windows 7 to Intel® Wireless Bluetooth® 20.60.0 and updated the Bose firmware to latest through laptop. When i install the device the drivers are not succesfully installed, I get the Bluetooth Peripheral Device's drivers are not installed. How do I overcome this?

1 person had the same question
1 REPLY 1

‎07-05-2018 11:06 PM

HP Recommended

@699cents

 

It is very easy to connect to iOS or Android mobile devices using Bose app. But for Winodws 7, firstly does your machine have Bluetooth ?  If yes, please use the following instructions

 

     https://community.bose.com/t5/Wireless-Headphones/Bose-QC-35-II-Windows-7-PC-install/td-p/102218

 

Instructions also show you how to connect to a machine using USB Bluetooth dongle

 

      http://www.officeworks.com.au/shop/officeworks/p/targus-bluetooth-4-0-usb-adaptor-taacb75au

 

Regards.

BH
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