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- How to download and install Internet drivers I accidentally ...

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06-04-2024 08:11 AM
I was hoping someone could help me figure out how to download and install Internet drivers that I accidentally deleted. I'm not able to get online on my laptop and I know it's because I deleted the driver's. How do I download and reinstall them please?
06-04-2024 10:09 AM
According to the parts list for your notebook, it comes with a Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi adapter.
This is the latest W10 driver HP has for that model Wi-Fi adapter:
Realtek RTL8xxx Wireless LAN Drivers
2024.0.4.208 05/26/2019
https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.exe
Download the driver from another PC.
Copy it to a USB fash drive.
Plug the flash drive in your 14-Am052nr's USB port, and you can either copy the file to the Windows desktop and run the file or run it directly from the USB flash drive.
06-07-2024 07:02 AM
Hi Paul,
Thank you so much for your response. I'm a little confused though, do I have to buy the adapter in order to run the driver on my pc once I download the driver to a usb driver on a different pc? I didn't realize this mistake was going to cost me $60 dollars. I really hope I am wrong.
Thank you so much again.
Jenna
06-07-2024 10:10 AM
Okay, thank you for clarifying that.
So I did all the steps that you had mentioned. I went to the link that you had provided and copied that to a USB thumb drive, then I plugged into my laptop in question and ran and installed it. Then I restarted the PC and it's still not letting me connect to the Internet. I know for a fact my intetnet is working because I'm connected to it on all my other devices.
Do you maybe have an idea of what it might be? Because a few weeks ago I was trying to free up space on my Notebook so I started deleting a bunch of random stuff. Not too smart. I now know that. But I haven't been able to come t to the Internet since.
I have already went to go support and saved all the intent related drivers to a thumb drive and did the same process you had given me for all 7 of those drivers and that didn't work either.
Any idea what I might have to do to fix this issue?
Thank you!
06-07-2024 10:16 AM
You're very welcome.
Go to the device manager.
Click to expand the Network adapters device manager category.
Do you see a Realtek RTL8188EE-VJ Wi-Fi adapter listed there?
If not, the Wi-Fi adapter has probably failed and under those circumstances I recommend you purchase a USB Wi-Fi adapter.
I use this model on my HP desktop PC that doesn't have Wi-Fi.
It is small and hardly sticks out of the USB port. It even has Bluetooth.