How to get bluetooth working in my labtop

[Paul_Tikkanen]

You're very welcome.

I don't see any new info below your reply.

[TB-SE]

Hello,

I opened the back lid of my notebook. Found there Wi-Fi adapter (I assume) and the text on it. The text is in the attached document. I don't know if this is helpfull but I send it anyhow.

In the Device Manager there is Realtek Bluetooth 5 Adapter as discussed earlier. Does this factually mean that there is a separate Realtek bluetooth adapter installed? Or could this Device Manager info show up for the reason that I tried to find with my friend a proper driver for the the bluetooth device and we tried several ones? Maybe- can't remeber for sure - the Realtek Bluetooth 5 Adapter driver was the last that we tried.

Or is it so that this Ralink Wi-Fi adapter (in the attached picture) has also the bluetooth adapter and there is no driver that works in W10 as you wrote earlier?

show up for the reason that we tried

[Paul_Tikkanen]

Yes, it may be possible that installing too many wrong drivers has caused a problem with the adapter description in the device manager.

What is the hardware ID for the Realtek BT 5 adapter in the device manager?

The only way for there to be a Realtek BT 5 adapter in the device manager would be for you to have a USB Bluetooth adapter plugged into one of your notebook's USB ports.

If you don't have anything plugged into a USB port, then the driver is wrong.

Use the guide I gave you yesterday to find the hardware ID for the Bluetooth adapter.