• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Envoy 17-309DNR
Microsoft Windows 7 (64-bit)

The wireless network adapter keeps on stopping yet i have wireless connection on all my devices.  I think the adapter is failing.

1 REPLY 1
HP Recommended

Hi:

 

Below is the link to the service manual, where you can find the wifi card removal and replacement procedure.

 

c03317166 (hp.com)

 

Replace the wifi card with the same part number or it may not work.   You should be able to find a used but tested and working wifi card on eBay.  Find a listing that shows the actual picture of the card for sale with the part number clearly visible.

 

Here is the parts list for your notebook.   The wifi adapter is the last item on the list.

 

HP PartSurfer

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.