Hp 4152 printer keeps saying offline and will not connect.

[SisterGP]

Hp 4152e printer will not connect to dell inspiron 16. It was connected and all of a sudden it would not print. Try to connect, but keep saying printer offline. Usb will not work either

[A_Gayathri]

Hi @SisterGP,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP DeskJet 4152e All-in-One Printer is showing as offline and won't connect to your Dell Inspiron 16,

 here are some steps you can try to resolve the issue:
 

Check Printer Status:

• Make sure the printer is turned on and there are no error messages or warning lights.
• Check the printer’s display for any alerts or messages.

Check Connections:

• If using a USB connection, ensure the cable is securely connected to both the printer and the computer. Try using a different USB port or cable if available.
• If connected via Wi-Fi, ensure the printer is connected to the same Wi-Fi network as your computer.

Restart Devices:

• Restart your printer, computer, and router (if applicable). Sometimes a simple restart can resolve connectivity issues.

Set as Default Printer:

• Go to Settings > Devices > Printers & Scanners.
• Select your HP DeskJet 4152e and click Manage.
• Click Set as default.

Update Printer Drivers:

• Visit the HP Support website and download the latest drivers for the HP DeskJet 4152e for Windows 11.
• Install the drivers and restart your computer.

Run the Printer Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
• Select Printer and then click Run the troubleshooter. Follow the on-screen instructions.

Check Printer Settings:

• Open the Control Panel and go to Devices and Printers.
• Right-click on your HP DeskJet 4152e and select See what's printing.
• Click Printer in the menu and ensure Use Printer Offline is not checked.

Reinstall the Printer:

• Go to Settings > Devices > Printers & Scanners.
• Select your HP DeskJet 4152e and click Remove device.
• Re-add the printer by clicking Add a printer or scanner and follow the prompts to set it up again.

Refer to this document: HP DeskJet 4152e All-in-One Printer User manual

How to fix an HP printer that is offline or not responding from a Windows computer
HP printer is offline or unavailable 
 

I hope this helps. 

Take care and have a good day.

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