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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Hp windows 8 laptop has no wifi connection

Create an account on the HP Community to personalize your profile and ask a question
01-22-2019 09:11 AM
Thank you for posting on the HP Support Community.
I see that your experiencing issue with wireless connectivity and you're unable to connect to your home network.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- When was the last time it worked fine?
- Did this happen after a recent window or software update?
- Have you made any hardware/software changes?
- Have you tried any troubleshooting steps?
While you respond to that, let's try these steps:
Removable Battery:
1) Shutdown the computer.
2) Unplug all the Adapter and peripherals connected.
3) Remove the Battery.
4) Press and hold down the power button for 15 to 20 seconds.
5) Plug-in the Adapter and put the Battery back into the computer.
6) Try to turn on the computer.
Built-in Battery:
1) Shutdown the computer.
2) Unplug all the Adapter and peripherals connected.
3) Press and hold down the power button for 15 to 20 seconds.
4) Plug-in the Adapter.
5) Try to turn on the computer.
Once its done let's try performing bios default settings.
- Restart your notebook.
- After the computer restarts, press F10 repeatedly until the BIOS menu displays.
- Once the BIOS menu displays, press F9 to restore factory defaults.
- Select Yes to confirm.
- Press F10 to save changes and exit.
- Select Yes to confirm.
The computer restarts using the default settings.
If the problem persists try uninstalling the network adapter and restart your computer this should fix the issue
- Rick click on Network adapter ealteck PCie and uninstall the driver
Hope this helps! Keep me posted for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner, Thank you for posting in the HP Support Community. Have a great day!
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I am an HP Employee