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HP Recommended
HP14-r017tx
Microsoft Windows 10 (64-bit)
Firstly I've any trouble like I said in the goal of this topic.

Steps that I already made are :
1. Looking for the correct driver of my notebook
2. Try to uninstall and install by device manager on the notebook
3. Changed my wifi card lan

But the result is still same, I can't connect to wifi networking.

Could someone help me please, what should i do ?? Thanks for your help
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello,,

please follw the link you get the solution https://support.hp.com/rs-en/document/c04649175

Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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2 REPLIES 2
HP Recommended

Hello,,

please follw the link you get the solution https://support.hp.com/rs-en/document/c04649175

Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
Thanks for your suggest, let me try this one
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