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- Notebook Wireless and Networking
- I Get the error:"The Driver Is not Supported" while installi...

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10-19-2023 04:07 AM - edited 10-19-2023 04:14 AM
This post may contain Turkish images
,this is because i have no internet and cant change my os language,sorry for that.I will translate them
I have a Victus 15FA0000 laptop,My OS is Windows10.I cant connect to wi-fi because there is no such option on Network manager.I realised this is because my Network Controller(Ağ Denetleyicisi) doesnt have its drivers installed in device manager.
I doenloaded Intel WLAN driver(sp143966) from HP's website then tried to install it but it failed.
The driver is not supported on this OS version(10.0.19045)
I cant upgrade to windows 11 now,Is there another way i cant install wlan and other drivers.Any help is appreciated
10-19-2023 06:51 AM
Hi:
HP only supports your notebook for W11.
Your notebook is missing quite a number of drivers there.
It is very possible that your notebook does not have an Intel Wi-Fi adapter, because normally W10 installs the drivers for the Intel Wi-Fi adapters.
Please post the hardware ID for the Network Controller and I will post the link to the W10 driver you need for it.
Use this guide for how to find the hardware ID for a device.
How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)